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PT NETTOCYBER INDONESIA (VELO NETWORKS)

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IT Support Engineer

Didirikan pada tahun 2001 sebagai Perusahaan Join Venture Investasi Asing bersama dengan Perusahaan Korea Fokus terhadap penyediaan solusi ICT dalam satu atap bagi perusahaan bisnis dengan portofolio layanan untuk layanan jaringan, pusat data dan layanan.

Ringkasan

SMA / SMK

1 - 3 Tahun

22 Mei 2025

Deskripsi Pekerjaan

Requirements

Minimum education is a vocational high school (SMK) in the field of network engineering/TKT
Minimum 1 year of relevant experience

Job Description

Serves as first level support in handling guest/back office complaint related to the internet connection in hotel
provide daily & monthly working activity report to the IT Dept & Velo
Escalates & informs any internet problem to the second level/supervisor when needed.
Do a periodically check on wifi network and report to the IT Manager.
prepare & test Bandwith on demand.
Help IT Departement as First level support in handling Back Office complaint related to the hotel system when needed, if requested/allowed by IT Manager.